XtractSol
A professional standing with a laptop while colleagues work in the background
Workflow Automation
Business Process Automation

The routine should not need babysitting.

We build agents that carry a process through its steps, connect the tools you already run, and keep everything in sync. Your team stays in charge of the decisions that matter.

One workflow proven before the next one starts
17%
Of organisations have actually deployed AI agents to date, whatever the market noise suggests.
Gartner CIO Survey, 2026
60%
Expect to within two years. Gartner calls it the most aggressive adoption curve it measured.
Gartner CIO Survey, 2026
3.5x
More organisations intend to automate than have managed it. Intent is not the hard part.
Ratio of the two figures above
40%
Of agentic AI projects are forecast to be cancelled by the end of 2027.
Gartner, forecast published June 2025
GARTNER NAMES THREE CAUSES FOR THOSE CANCELLATIONS: ESCALATING COSTS, UNCLEAR BUSINESS VALUE, INADEQUATE RISK CONTROLS.
THE GAP IS NOT BETWEEN WANTING AUTOMATION AND BUILDING IT. IT IS BETWEEN BUILDING IT AND HAVING SOMETHING THAT STILL WORKS IN A YEAR.

Which process in your operation would you automate first, and how would you know it worked?

Thirty minutes with the engineer who builds these agents. No slide deck.

Book the call
Workflow Automation
The small stuff

Six things that are not hard, and still cost you the day.

Most teams do not lose time to one big task. They lose it to the small work in between, and every handoff is a chance for something to slip.

  • 01 The same details typed into a second system, then a third
  • 02 An approval sitting unread because nothing chased it
  • 03 A reminder that goes out only when somebody remembers
  • 04 A record updated after one step and not after the next
  • 05 A task that stops moving because its owner is on leave
  • 06 A manager checking items one at a time to build a picture
Workflow Automation
What we build

What goes into XtractSol workflow automation

Each automation is built around your real process, the tools you run, and the points where a person needs to stay involved. Start with one workflow or connect several.

01 / MAPPING

How it works, not how it is documented

We start with the process as it actually runs, including the workarounds. That map shows where the time goes and where automation is worth doing.

02 / TASKS

Work that keeps moving

Each task carried through its steps, with approvals routed to the right person and the context attached, so nothing stalls waiting to be noticed.

03 / SYSTEMS

Across your tools, not beside them

Most processes touch several systems. The agent reads and updates information where it lives, so nobody copies the same detail twice.

04 / DOCUMENTS

The paperwork moves too

Incoming documents read, the relevant details pulled out, and your records updated, so the document side of a process stops needing manual keying.

05 / CHECKPOINTS

You decide where it stops

The agent respects your review points every time. It does the legwork and brings a clear decision, so you keep control of what counts.

06 / VISIBILITY

See the process, not just the task

A clear view of where everything stands and where work is getting stuck, so managers act on real information instead of chasing status.

Workflow Automation
A worked example

A ladder, and the gates between the rungs

Automation projects rarely fail at the build. They fail at the scope, when four workflows are committed to at once, the first one turns out to have exceptions nobody documented, and by then the budget and the goodwill are already spent.

Rollout · one operationEach stage earns the next
Workflow 1, approvals routingLive

Live from week six. Running on real volume, measured against the target agreed before the build started.

Gate: it holds under real volume, and the numbers clear the bar
Workflow 2, document intakeIn build

Started only after the first one held. Reuses the connections and the review pattern already proven.

Gate: the same test, before anything else begins
Gate: reviewed again, because by now the process has changed
ILLUSTRATIVE ROLLOUT SHAPE. YOUR WORKFLOWS AND SEQUENCE ARE SET DURING THE AUDIT.

The gates matter more than the rungs. Each one is a real decision point where the work either proved itself or did not, and where you can stop without having committed to the next three stages. It is a slower sounding plan than automating everything at once, and it is the reason the second workflow tends to arrive faster than the first, because by then the connections, the review pattern and the trust are already there.

Workflow Automation
Human in the loop

The agent handles the routine. Your team keeps the judgment.

Clear checkpoints, set by you, respected on every run.

01

Trigger

The process starts on the event you define, not on somebody noticing.

Agent
02

Gather

Information pulled from the systems the process touches.

Agent
03

Act

Records updated and routine steps completed inside its permitted scope.

Agent
04

Approve

Decisions reach a person, with the context attached.

Your team
05

Continue

The process picks up again once the decision is made.

Agent
06

Escalate

Anything outside the rules stops and waits for a person.

Your team
Agent handlesPerson decidesEvery step logged and attributable
Workflow Automation
The honest version

Why we agree the number before we build

Costs, value, controls

Two of the three named reasons these projects die are decided before anyone writes code

Gartner forecasts that more than forty percent of agentic AI projects will be cancelled by the end of 2027, and puts the blame in three places: escalating costs, unclear business value, and inadequate risk controls. Model capability is not on that list. Neither is engineering difficulty. Two of the three are scoping decisions, made in the first fortnight, long before anything is built.

So the audit produces a number, and the number is agreed with you. What should this workflow save, how will we know, and what would count as it not having worked. If we cannot answer those three questions honestly for a given process, that is a reason not to automate it rather than a detail to settle later. We would rather lose the second workflow than deliver a first one nobody can defend at a budget review.

ScopedOne workflow, with the saving agreed before the build
MeasuredAgainst that agreed number, not a general impression
StagedNothing else starts until the first one holds
An automation nobody can put a number against is the first thing cut when somebody goes looking for savings.
Which is why we insist on the barNot because measurement is satisfying, but because an unmeasured automation cannot defend itself when the budget is reviewed.
Workflow Automation
Your tools

Built across your stack, not instead of it

The agents work in the systems your team already runs, including in house software.

SalesforceHubSpotZohoQuickBooksXeroNetSuiteOutlookGmailSlackSharePointGoogle DriveIn house systems

Integration depth varies by platform and version. We confirm exactly what is supported for your setup during the workflow audit, including anything that cannot be connected properly.

Workflow Automation
Accountability

Visible while it runs

  • Every action logged, timestamped and attributable
  • Approval points set by you and respected on every run
  • Anything outside the rules stops rather than proceeding
  • Your data is never used to train any model
Workflow Automation
How we build it

A ladder, not a leap

We learn how your process runs, start where the value is clearest, and build in deliberate stages so you keep control the whole way.

STEP 01

Discovery call

The process you want to smooth out, and where the busywork and the delays pile up.

STEP 02

Workflow audit

The process mapped end to end, with an agreed target for what the first workflow should save.

STEP 03

Build and tune

Tuned on your real process and cases, so routine work runs cleanly and exceptions reach your team.

STEP 04

Go live, then expand

Live with your checkpoints in place, measured against the target, then widened once it holds.

Workflow Automation
Good to know

Questions we actually get

What kinds of workflows can you automate?

Almost any process that follows repeatable steps, particularly ones that move data between systems, send routine communications, track approvals or handle documents. The better question is which one to start with, and that is what the audit answers. We look for the workflow where the time is genuinely leaking, not the one that is easiest to demonstrate.

Will this replace our staff?

No. The agents handle the repetitive steps between tasks while your team makes the decisions. The point is to give the hours back. How you spend them, whether that is more volume with the same people or something else entirely, is your call and not ours to promise.

Does it work with the tools we already use?

Yes, and we build across your existing systems rather than replacing them. Integration depth does vary by platform and version, and some tools are easier to work with than others. We map exactly how it connects during the audit and tell you then if something in your stack cannot be reached properly.

How will we know whether it actually worked?

We agree what success looks like in numbers before the build starts, then measure against it. That sounds obvious and it is frequently skipped, which is one reason automation projects get quietly abandoned. If the first workflow does not clear the bar we agreed, we say so rather than moving on to the next one.

What happens when the process changes?

Processes change, so the automation is built to be adjusted rather than rebuilt. Rules and routing are configuration rather than something buried in code, and we keep tracking performance after launch so drift is caught while it is still small.

What does it cost?

A build fee for the first workflow plus a monthly fee to run and maintain it. You get a firm number after the workflow audit, before you commit to anything, and if the workflow is not worth automating we will tell you then.

Ready to get started?

Book a free discovery call and we will map how agentic AI can fit your workflows.